Preferences

5.1 Preferences

In the section Preferences

you can find and adjust settings for different topics.

A red dot on the Settings icon

indicates that a critical permission is missing. Permissions that have not been granted are also marked with a red dot in the permissions overview. Tapping the corresponding entry takes you directly to the relevant system setting, where the permission can be enabled.

Calls

Setting	Explanation
Connection type	Here you can decide how the calls are to be delivered and made: Via GSM or via the Enreach Contact app. The following options are available: App only GSM only App preferred GSM preferred To ensure that incoming calls can be correctly identified via the contacts of this app, please activate the option Call Blocking and Identification in the iOS settings. Further information can be found at SIM card linking Call Blocking and Identification The Call Blocking & Identification option enables iOS to recognize and correctly display incoming calls using the app's contacts and data. This means that internal extensions or company names, for example, can also be identified during GSM calls. If the function is deactivated, these extended display and identification functions are not available. To make full use of the app, this authorization should therefore be activated in the iOS phone settings.
SIM card linked to	Here you can see whether and with which device your SIM card is linked. Tap on this option to link your SIM card to your device. Further information can be found at 12 Connection type

Setting

Explanation

Connection type

Here you can decide how the calls are to be delivered and made: Via GSM or via the Enreach Contact app. The following options are available:

App only

GSM only

App preferred

GSM preferred
To ensure that incoming calls can be correctly identified via the contacts of this app, please activate the option Call Blocking and Identification in the iOS settings.

Further information can be found at SIM card linking

Call Blocking and Identification

The Call Blocking & Identification option enables iOS to recognize and correctly display incoming calls using the app's contacts and data. This means that internal extensions or company names, for example, can also be identified during GSM calls. If the function is deactivated, these extended display and identification functions are not available. To make full use of the app, this authorization should therefore be activated in the iOS phone settings.

SIM card linked to

Here you can see whether and with which device your SIM card is linked. Tap on this option to link your SIM card to your device. Further information can be found at 12 Connection type

Chat

Setting	Explanation
Chat Notifications	Here you specify whether you want to be notified about new chat messages in addition to missed call and voicemail notifications. You will be informed even if the app is running in the background. You can specify how the notifications are to be signaled within the iPhone settings under Settings \| Notifications \| Enreach Contact.

Shomi

You can customize various settings and behaviors of Shomi.

Option	Explanation
Shomi on top of the list	Enable this option to ensure that Shomi is always displayed at the top of your contact list.
Automatically email summaries	Enable this option to automatically send the summaries created by Shomi via email.
Automatically push summaries to CRM	Enable this option to automatically send the summaries created by Shomi to your CRM.

App Control

For optimal use of the app, all required permissions should be enabled. A green check mark indicates that the required permission has already been granted. An orange exclamation mark indicates that the permission has not yet been granted and should be enabled to ensure full app functionality. Tapping a permission opens the corresponding page in the iOS Settings app, allowing you to adjust it without having to navigate manually.

Setting	Description
Notifications	Enable this option to receive notifications about missed calls and new chat messages, even when the app is not open.
Mobile Data	Allow the use of mobile data so that calls and messages can be sent and received even when Wi-Fi is unavailable.
Microphone	Allow microphone access so that voice and calling features of the app can be used.
Call Blocking & Identification	Enable this permission so incoming calls can be identified and VoIP calls can be displayed on the lock screen and through the native iOS call interface.
Siri	Allow Siri access so that calls can be initiated using voice commands and CarPlay as well as hands-free calling are supported.
Contacts	Allow access to your contacts so they can be displayed in the app and used for calls or messaging.
App Tracking	Allow app tracking to help identify and resolve issues and to provide anonymous diagnostic and crash data.
Camera	Allow camera access so that profile photos can be taken and images can be shared in chats.

Information

Setting	Explanation
About	Here you will find information about the application.
Privacy Policy	Click here for the privacy policy.
End User Licence Agreement	Click here for the license agreement
Online Help	Click here to access the app's online help.
Share Logs	Here you have the possibility to share logs about the application.

Sign Out

You can sign out here.

To sign out from Enreach Contact

1 Tap

2 Tap on Sign Out.

You are no longer signed in to Enreach Contact and will no longer receive calls and messages.

Enreach Contact is a VoIP solution. You must be connected to the Internet to start and receive calls.

When saving and processing personal data, observe the respective applicable legal data protection regulations. If you have any questions regarding data protection, please contact your administrator.

Personal data cannot be deleted automatically. In order to meet the valid data protection regulations, it may be necessary to delete the entries manually.